Page 7 - TEnnessee
P. 7
Tennessee 811 Call Center Stats 2024
Incoming (Q1-Q3) 2023: 798,593 2024: 825,522 Outgoing (Q1-Q3) 2023: 4,087,727 2024: : 4,187,214
Call Ratio (O/I)
2023: 5.09
2024: 5.06
Avg Daily Tickets (Q3) 2023: 2,924
2024: 3,014
New Members
Congruex Network Services Lebanon Housing Authority
Line-Scape (Abandoned Pipeline Notification Service)
Megasite Authority of West Tennessee
TDOT ITS - Lumin8 Transportation Technologies - Knoxville
Vero Fiber Networks, LLC
the sweltering heat at this year’s event, we still had around 150 in attendance.
I don’t have the available word count to recognize all the wonderful sponsors we have had for our annual event, but I do want to highlight the utilities that actively participate in the UAGC:
• Gibson County Utility District (GCUD)
• Gibson County Water
• Gibson Electric/Gibson Connect
• Humboldt Utilities
• Milan Public Utilities (MPU)
• Texas Gas Transmission
• Trenton Light and Water
These active participants and their passion for damage prevention are what earned the UAGC the title of Damage Prevention MVP.
2024, Issue 4
Tennessee 811 • 5
